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City & Guilds Courses

Certificate in Foundation Management 5618

City & Guilds logoFFINTO have developed a suite of short courses and distance learning workbooks. These are City & Guilds accredited and can be completed by learners in their own time and at their own pace, either at home or at work.

101 - Planning
102 - Computer Skills
103 - People Skills
104 - Personnel Management
105 - Marketing

201 - Certificate in Environmental Management
202 - Certificate in Health and Safety
203 - Manual Handling - Train the Trainer
204 - Noise Management
205 - The Management of Hazardous Substances in Woodworking
206 - Resource efficiency in the Woodworking Industry
207 - Export Module
208 - Finance Module

5610 - City and Guilds Certificate in Furniture Production

This course also provides the underpinning knowledge which is required to obtain an NVQ in the Furniture, Furnishings and Interiors Industry. It is achieved by the demonstration of practical ability and is available at levels 2 and 3.


5610 - Level 2: Qualification reference number 100/3952/1

5610 - Level 3: Qualification reference number 1003953/3

For courses 101 to 105 you can choose which workbooks apply to your business, and complete all five or pick the relevant workbooks to suit you.  You can complete your assignments on-line and submit them directly to your nominated assessor. On-line help will be available to help you through your assignments.

Candidate Pack - you should receive a pack when you sign up for your course, further copies are available if you click on this link.

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SIGN IN: For registered learners - please click here to access your workbooks.

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Other City and Guilds courses run by FFINTO:

201 - Certificate in Environmental Management
The three day course aims to give participants:

Awareness of global issues
Overview of sustainability and the UK/EU environmental agenda
Knowledge of legislation, best practice and environmental risk assessment
Ability to manage key issues on site

Contact Alistair Bromhead by email at a@abromhead.co.uk or call 07932 674707 for further information

202 - Certificate in Health and Safety Management
A two day course to provide managers in the furniture and woodworking industries with the competence to manage key areas of health and safety performance.

Furniture manufacturers and the wider woodworking industry must keep abreast of an ever increasing body of best practice regarding key health and safety issues. This course provides a practical overview of the management of the main problem areas. The course is typically run on a furniture or woodworking site to allow practice site observation and auditing tasks to be undertaken.

Rationale for the course
The woodworking industry has the third highest rate of major accidents (behind waste management and mining industries). Existing training courses do not address the sector specific issues such as woodworking machinery, wood dust, extraction, wood coating solvents and the manual handling of timber products. Therefore, BFM has developed this two day course to provide practical, sector specific guidance on the control of key hazards.

Course assessment
Assessment is undertaken via a 20 question multiple choice test – candidate must score at least 15 out of 20. Ongoing assessment is undertaken through the course via oral questions and the use of worked case studies.

Contact Alistair Bromhead by email at a@abromhead.co.uk or call 07932 674707 for further information


203 - Certificate in Manual Handling - Train the Trainer
A three day course in Manual handling, an important health and safety issue. It is difficult to eliminate handling completely, so training and awareness raising are necessary to reduce the risks associated with this handling.
This course provides training on the issues which a manager needs to know about manual handing in order to conduct a short in-house training session (e.g. 1 hour). A range of topics are covered including:

• The scale of the problem
• Anatomy – how the spine and discs work and how they are damaged
• Principles of safe lifting
• Manual handling legislation and risk assessment
• Training techniques

By the end of the course, participants will be able to design and deliver training sessions in manual handling issues and conduct manual handling risk assessments. 

Rationale of the course
Manual handling accounts for around 40% of all reportable injuries in the furniture and woodworking sectors, up from around 28% in 1998. Generic training courses have failed to curb the rise in injury figures. Therefore, BFM has developed this course to train managers to be able to recognise the scope for eliminating manual handling in woodworking operations through the use of task design and automation. Where elimination is not possible and there is a residual risk of injury, this course will equip managers to train others in safe lifting techniques.

Course assessment
Assessment is undertaken in the following ways:
Assessment by course tutor of students ability to understand and demonstrate safe lifting technique on Day 1 of the course
Assessment of students ability to design and deliver a segment of a manual handling training programme on Day 2 of the course
20 question multiple choice test – candidate must score at least 15 out of 20

Contact Alistair Bromhead by email at a@abromhead.co.uk or call 07932 674707 for further information


204 - Noise Management 
A one day course to provide managers with the competence to identify, evaluate and control resource use in the woodworking industries.

The Health and Safety Executive has highlighted noise as one of the principal hazards in the woodworking sector. The changes to noise legislation in April 2006 mean that virtually all woodworking operations should have had a noise survey conducted and have implemented a range of control measures.
This course is designed to give managers in the woodworking industry a basic grounding in the subject of noise. They will be introduced to the units of measurement, legal requirements, conduct of noise surveys, control hierarchy and the use of hearing protection. The course will enable managers to better understand noise survey reports and the options available to them for the control of noise. 

Rationale for the course
The changes to the noise legislation in April 2006 led to a 60% reduction in the amount of noise to which employees can be exposed before hearing protection becomes compulsory. Consequently, virtually all woodworking operations will have a requirement to measure and manage the issue. 

Course assessment
Assessment is undertaken in the following ways:
• 20 question multiple choice test – candidate must score at least 15 out of 20

Contact Alistair Bromhead by email at a@abromhead.co.uk or call 07932 674707 for further information

205 - The Management of Hazardous Substances in Woodworking
A one day course to provide managers with the competence to identify, evaluate and control hazardous substances in the woodworking industries.

Wood dust and solvents are common hazards in the woodworking industries. Work by the Health and Safety Executive  (HSE) showed that around 2/3 of woodworking companies are exposing one or more employee to above the legal limit of wood dust and only 1/3 of sites have the required hazardous substances risk assessments. 
This 1 day course is designed to enable managers to identify, evaluate and control the hazards posed by substances such as wood dust and solvents.

Rationale for the course
By definition, all woodworking operations involve the working of wood. This will invariably generate wood dust for which a Worplace Exposure Limit has been set by the HSE. The Control of Substances Hazardous to Health Regulations 2002 require that such companies conduct a risk assessment and reduce exposure as far as reasonably practical.

Course assessment
Assessment is undertaken via a 20 question multiple choice test – candidate must score at least 15 out of 20

Contact Alistair Bromhead by email at a@abromhead.co.uk or call 07932 674707 for further information

206 - Resource Efficiency in the Woodworking Industry
A two day course to provide managers with the competence to identify, evaluate and control resource use in the woodworking industries.

It is estimated that most companies can save around 1% of turnover through simple resource efficiency measures. This money goes straight to the bottom line where it typically has the same impact as a 10% rise in sales. In addition, resource efficiency leads to significant environmental benefits through the consumption of fewer resources, generation of less pollution and the creation of reduced waste.

Rationale for the course
The UK woodworking industries are under increasing pressure from imported products. In order to remain competitive, businesses must operate as efficiently as possible. However, most businesses fail to realise how much their waste is costing them. Many assume that the cost of waste is simply the amount charged by the disposal company. In reality, once the cost of the raw materials are added in along with the processing time, labour, storage and handling costs etc, the true cost of waste is between 5 & 20 times the cost of disposal.

A key aim of this course is to enable managers to calculate the true cost of their waste. Once enlightened about the scale of the issue, the course provides practical and sector specific guidance to enable savings to be identified, evaluated and implemented. Case studies of actual woodworking companies will be used to illustrate the areas with efficiency potential. 

Course assessment
Assessment is undertaken in the following ways:
• 20 question multiple choice test – candidate must score at least 15 out of 20
• Post course assignment: students must undertake and write up an account of a resource efficiency exercise which demonstrates their ability to identify, evaluate and implement improvements.

Contact Alistair Bromhead by email at a@abromhead.co.uk or call 07932 674707 for further information
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For further detail on any of these courses, please contact Hannah Elson on 0115 9221200.  For more detail on the content of each of the VRQ courses (101 - 105, 207 and 208) - please see below:

207 - Export Module - The Learning Outcomes

  • Understand the importance of exporting
  • Know how to set up an internal infrastructure to enable exporting
  • Know how to identify new export markets
  • Know where to go to access the best advice and support
  • Have developed a draft export plan
  • Identified targets to measure your exporting success

208 - Finance Module  - The Learning Outcomes 

By completing this module and the assignments, you should be able to: -

  • appreciate why an understanding of key financial information is important to managing a business
  • understand basic financial and accounting terminology
  • manage cash flow and prepare cash flow forecasts
  • interpret a Profit and Loss Statement
  • understand a Balance Sheet
  • calculate profit margins and break-even points
  • make appropriate allowance for different types of costs
  • prepare a budget
  • use financial information to inform your business decisions

Planning Workbook

The Learning Outcomes

By completing this module and the assignments, you should be able to:

  • Develop and use personal skills for organising and planning
  • Organise your time and priorities
  • Manage your time effectively
  • Analyse requirements and make a project plan
  • Manage a project through ordered stages
  • Understand the business context for planning activities
  • Use planning and analysis tools for making improvements to operations
  • Build a budget and manage expenditure and resources

Buy Planning

The Planning workbook is available for you to buy online. We use PayPal to provide a secure environment to process your online payment.

Price: £250.00 + VAT

Computer Skills Workbook

The Computing Skills module introduces you to computers.

To study the module, it is not necessary that you have computing experience. If you have used a computer before however, you will find that the module refreshes your knowledge and introduces you to some new topics.

On occasions some of the activities include practical tasks and so access to a computer (either at work or at home) is advantageous.

The Learning Outcomes

By completing this module and the assignments you should be able to:

  • Understand the role of key components inside a computer
  • Specify the requirements of a computer that meets your needs
  • Interact with Windows, your computer’s operating system
  • Create a folder structure appropriate for storing your computer documents
  • Recognise the software applications on your computer
  • Demonstrate your ability to search for information on the Web
  • Assess trends in technology development and their impact on you and your company

Buy Computer Skills

The Computer Skills workbook is available for you to buy online. We use PayPal to provide a secure environment to process your online payment.

Price: £250.00 + VAT

People Skills Workbook

The Learning Outcomes

By completing this module, and the assignments you should be able to:

  • Demonstrate skills of communication and influence
  • Make presentations and lead meetings
  • Use team player skills
  • Describe own and others team roles
  • Evaluate effectiveness of own team
  • Demonstrate team leadership skills
  • Undertake own responsibility for Health and Safety
  • Describe and use different management styles
  • Motivate staff and delegate tasks

Buy People Skills

The People Skills workbook is available for you to buy online. We use PayPal to provide a secure environment to process your online payment.

Price: £250.00 + VAT

Personnel Management Workbook

The Learning Outcomes

By completing this module, and the assignments you should be able to:

  • Describe the roles of manager and supervisor
  • Describe the processes involved in good personnel management
  • Draw up job descriptions and person specifications for a job role
  • Follow a sound and ordered process to recruit someone
  • Conduct a fair and effective recruitment interview
  • Describe the processes involved in sound performance management
  • Deal with poor performers and difficult situations
  • Conduct a disciplinary process to best practice standards
  • Deliver your responsibilities for the health and safety of your staff

Buy Personnel Management

The Personnel Management workbook is available for you to buy online. We use PayPal to provide a secure environment to process your online payment.

Price: £250.00 + VAT

Marketing Workbook

The Learning Outcomes

By completing this module and the assignments, you should be able to:

  • Define your marketing objectives
  • Formulate a workable marketing plan
  • Understand the components of the marketing mix
  • Implement a broad range of marketing activities
  • Develop a customer service strategy
  • Deliver more sales from new and existing customers

Buy Marketing

The Marketing workbook is available for you to buy online. We use PayPal to provide a secure environment to process your online payment.

Price: £250.00 + VAT